Terms · Acceptable use
Business calls only
Cue is operated by FraxnGTM. By using it you agree to these terms. They are written to be read, not skimmed past.
Who it's for
Cue is for B2B use only: calling business contacts about business products or services. Every user confirms this before using the app:
“I'll use Cue only to call business contacts about business products or services (B2B). No consumer calls.”
What you may not do
- Consumer or residential telemarketing, or any call to a person about a personal or household purchase.
- Upload or call purchased consumer lists.
- Autodialed calls, or prerecorded or artificial-voice calls, to cell phones without the consent the law requires.
- Call anyone who asked not to be called, or a number on a do-not-call list that applies to you.
- Hide or fake your caller ID, harass anyone, or use Cue for anything unlawful.
Your responsibility
You are responsible for your own calling compliance, including the Telephone Consumer Protection Act (TCPA), federal and state do-not-call rules, state calling-hour and call-frequency laws, consent and recording-consent rules, and keeping and honoring your own internal do-not-call list.
Cue helps: calls are placed one at a time on a single line, only from a calling session a person started and only while they are present (in auto-advance the next call starts after a visible 3-second countdown that can be paused or skipped), numbers on your do-not-call list and people who opt out are blocked, calls are limited to 8am–9pm in the prospect's local time (narrower where a state requires it), and likely personal numbers are held for review. These are safeguards, not legal advice, and they don't replace your own checks.
Suspension
FraxnGTM may suspend or close an account that breaks these terms, puts call recipients at risk, or exposes Cue or its carriers to legal risk. Where we can, we'll tell you why first.
The service
Cue is provided as is. Rankings, signals and answer likelihood are estimates from stored evidence, not guarantees. How we handle personal information is described in the Privacy notice.
Changes
If these terms change in a way that matters, you'll be asked to confirm again before you keep using the app.
Last updated: November 13, 2026.