How we handle personal information

Cue (operated by FraxnGTM) is a B2B sales tool. Our customers use it to research companies and call business contacts. This notice covers business contacts whose details are in the product, and visitors and users of this site.

B2B use only

Cue may only be used to call business contacts about business products or services. Consumer or residential telemarketing, purchased consumer lists, and autodialed, prerecorded or artificial-voice calls to cell phones without the consent the law requires are not allowed. Each customer is responsible for its own calling compliance (TCPA, do-not-call lists, state rules, consent and its own internal do-not-call list). Accounts that break these rules may be suspended. See the Terms.

What we collect

Identifiers: name, work email, business phone numbers, LinkedIn profile URL.
Professional information: employer, job title, seniority, department, company address and time zone.
Commercial and activity information: public company news, job posts and filings linked to an employer; call history, call outcomes and notes recorded by our customers' reps.
Phone number details: line type, whether a number is valid, and do-not-call status.
Account data for users: sign-in email, workspace settings, and your confirmation of business-only use (when you accepted, which version and the exact wording).

We do not collect sensitive personal information for inferring characteristics, and calls are not recorded unless a workspace turns recording on. Recording is never used in two-party consent states unless only the rep's own audio is recorded.

Where it comes from

Our customers, who upload lists, connect a CRM or add contacts by hand.
Public sources such as company websites, careers pages, press releases and public filings.
Licensed business-data and phone-data providers that our customers' plans allow.
Calls made through the product (status, duration and the rep's outcome notes).

Why we use it

To help a customer decide which businesses and people to contact, and why now.
To place and log business phone calls, and to honor do-not-call and calling-hour rules.
To keep the service secure, prevent abuse and meet legal obligations.

Who receives it

Service providers that run the product for us under contract: hosting and database, telephony (to place calls), AI processing (to read stored public evidence), email delivery, and the data providers named above. We do not sell personal information and do not share it for cross-context behavioral advertising.

Your rights

If you are a California resident you can ask us to:

Know what personal information we hold about you and how it is used.
Delete it. We delete your contact record, numbers, call notes and related items and keep only a one-way hash of your email, profile and numbers so you are never re-added or called.
Correct inaccurate information.
Opt out of sale or sharing. We don't sell or share, but an opt-out request also marks you "do not call" in the customer workspace that holds your details.
Not be treated differently for using these rights.

To make a request, email [OWNER TO FILL: privacy contact email]. We will confirm receipt, verify the request and respond within 45 days. An authorized agent may act for you with your signed permission.

How long we keep it

Contact data is kept while a customer's workspace is active or until a deletion request. Call outcomes are kept for up to two years by default. Hashed do-not-contact entries are kept so the request keeps working.

This website

Visitor analytics. Lovable's analytics uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

On this site it records the pages visited, where visitors came from, their country, browser, operating system and device type, which buttons and links are clicked, how long they stay, how fast pages load, and errors. Detailed data is kept for 90 days and daily summaries for a year. All of this is recorded for every visitor, without cookies and without identifying anyone.

Sign-in. When you sign in (email, Google or Microsoft), your session is kept in your browser's local storage so you stay signed in; the sign-in provider you choose receives your sign-in request.

Browser storage. We also store a referral code and sign-up source (cleared after sign-up), your light/dark preference and, during practice calls, a practice log that stays in that browser tab.

Fonts. Pages load fonts from Google Fonts, so Google receives your browser's request (including your IP address) when a page opens.

Contact

Cue, by FraxnGTM · [OWNER TO FILL: privacy contact email]

Last updated: November 13, 2026 (draft).